Privacy Policy

Effective date: 9/3/2024

1. DATA PROCESSING RESPONSIBILITY AND HOW TO CONTACT US

Welcome to Give Away! Your privacy is a top priority for us, and we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you engage with our game. By accessing or using Give Away, you agree to the practices described in this policy.

We value transparency and want you to be fully informed about what data we collect, why we collect it, how we use it, and your rights regarding your information.

Please take a moment to review this Privacy Policy. If you have any questions or need further clarification, don’t hesitate to contact us using the details provided at the end of this document. The terms of use are incorporated by reference into this privacy policy. If you have any questions about this privacy policy and related service, please contact us through the game support; we can reply to you as quickly as possible.

Email: support@baloziexpress.com

Address: Dar es Salaam, Kinondoni Sinza B Mori street near by Wanyama Hotel

2. WHAT PERSONAL DATA WE COLLECT AND WHY

In Give Away, we collect various types of personal data to enhance your gaming experience, ensure the smooth operation of the game, and provide customer support. Here’s a detailed overview of the personal data we collect and the reasons for doing so:

2.1 Personal Identification Information

Types of Data: Names, email addresses, profile pictures, and phone numbers.

Why We Collect It: This information is used to create and manage your account, communicate with you about game updates, and provide customer support. It also helps us verify your identity and secure your account.

2.2 Gameplay Data

Types of Data: In-game progress, achievements, scores, and interactions.

Why We Collect It: We use this data to improve game features, monitor gameplay performance, and tailor experiences to your preferences. It also helps us track and resolve any issues you may encounter during gameplay.

2.3 Technical Data

Types of Data: IP addresses, operating systems, and browser types.

Why We Collect It: This information helps us understand how our game performs on different devices and platforms, troubleshoot technical issues, and ensure a smooth and secure gaming experience.

2.4 Usage Data

Types of Data: Time spent in the game, features used, and in-game purchases.

Why We Collect It: We analyze this data to gauge user engagement, identify popular features, and make data-driven decisions to enhance gameplay and offer personalized content.

2.5 Location Data (if applicable)

Types of Data: Broad location data (e.g., country or city-level location).

Why We Collect It: If our game includes location-based features, we use this data to provide relevant content or services based on your location.

2.6 Payment Information

Types of Data: Payment details for in-game purchases (processed through secure third-party services).

Why We Collect It: To facilitate and process transactions for in-game purchases and manage your purchase history.

2.7 User-Generated Content

Types of Data: Challenge posts and other content you create.

Why We Collect It: This data allows us to enable social features within the game, moderate user interactions, and maintain a positive community environment.

3. WHO DO WE SHARE YOUR PERSONAL DATA WITH?

We may share your personal data with the following parties, but only when necessary and in accordance with applicable data protection laws:

3.1 Service Providers

We may share your personal data with third-party service providers who assist us in operating our game, such as hosting services, customer support, payment processors, or analytics providers. These service providers are contractually obligated to handle your data securely and only for the purposes specified by us.

3.2 Legal Authorities

We may disclose your personal data if required by law, such as in response to a court order or other legal processes, or to comply with government regulations.

3.3 Protection of Rights

We may share data to protect our rights, property, or safety, or that of our users or the public as required or permitted by law, including to detect and prevent fraud or other illegal activities.

3.4 Corporate Transactions

If we are involved in a merger, acquisition, sale of assets, or other corporate restructuring, your personal data may be transferred as part of that business transaction, subject to standard confidentiality agreements.

3.5 With Your Consent

We may share your personal data with other parties if you have provided your explicit consent to do so.

4. YOUR RIGHTS UNDER THE GDPR

You have certain rights regarding your personal data under the General Data Protection Regulation (GDPR). These rights include:

4.1 Right to Access

You have the right to request access to the personal data we hold about you and receive a copy of it.

4.2 Right to Rectification

You can request that we correct any inaccuracies or complete any incomplete personal data we hold about you.

4.3 Right to Erasure

You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, if you withdraw your consent, or if you object to the processing and there are no overriding legitimate grounds.

4.4 Right to Restrict Processing

You can ask us to restrict the processing of your personal data under certain circumstances, such as if you contest the accuracy of the data or if the processing is unlawful.

4.5 Right to Withdraw Consent

If you have given consent for the processing of your personal data, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at support@baloziexpress.com. We will respond to your request in accordance with applicable data protection laws.